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Recruitment Agency’s 5% admin charge on weekly pay

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Hi All,

First time on the forum. I thought I’d ask for help here as you guys really seem to know what you are doing. I work in the Healthcare sector as a Care/Support worker. I’ve just joined a care agency and they have informed me that I will have to part with a 5% administration charge each time I get paid.
:mad: I will be paid on a weekly basis. Is this legal? I have asked why this is the case and I am not quite happy with the response I got.

The agency uses another company for their payroll (International Sub-contracting Services Limited, aka Intelligent Salary Solutions). I am thinking of asking for the money back when I leave them in a few months’ time, but that depends on whether this charge is backed by law or not.

I would have been less bothered about this charge if the agency were to provide Professional Indemnity cover for their staff, but they’ve made it clear that that’s my responsibility. I was advised to join the Royal College of Nursing who would then provide PI cover for me as part of my membership benefits. When I asked ISS what the charge was for, I was told it is to cover their cost of processing any work-related expense claims I may make. I am at a loss as to what this is all about. Basically, I will be paying an extra 5% tax on my income!
:(

Please help! Thanks a million in advance for your responses. :A

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