Has anyone had anyrecent experience of tackling the issue of third party top up fees? We have a very complicated case remy mother. Briefly, she was turned out of her original home because we werecomplaining about her care. They packed her up and sent her to their sisterhome - a dementia unit .My mother was not assessed to be in such a unit andSocial Services were not told about her move. She was very distressed by the moveand her new surroundings. After 3 weeks in the Dementia Unit, we found her anew home and contacted SS to inform them. We were told that they would meet allthe fees. We had nothing in writing and my mother was not visited by them;conversations were over the phone. We moved my mother into the new home. Threemonths later SS finally made contact to make an assessment of her needs and mysister was asked to sign a form re paying a top up fee. Scared that this wouldaffect my mothers stay in the home (our mother was now very happy andsettled), she signed the form not realising the full implication. She (ourfamily) does not have the means to pay the top up fee it, but was confident thatSS would meet the cost as we were told initially. We have written several lettersto SS about my Mums fees asking SS to meet the cost as we were told initially.The third party bill for my mother is mounting; were being pursed for themoney and have been told that my mother will have to move to a more affordablehome. Our mother has become increasing frail and we feel that a move will bedetrimental. Any advice would be most helpful as were becoming very stressedand angry by the situation. Would appreciate any advice on what to do. Thanks
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