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ESA appeal

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Can someone give me some advice please?

a friend of mine has been awaiting an appeal descision of ESA February last year (2012). she cannot ask her GP for a sick note as she doesnt feel comfortable asking, at her previous GP they new her circumstances and would send 1 in the post every month (she has to see the GP monthlywhen she is feeling herself). However she was forced to change her GP and they gave her 1 sick note for 1 month but when I requested a second for her they refused.

She shoudlnt be in this postion as she has had mental health problems since she was young, and now basiclaly she is being penalised for needing to change her GP.

I pursuaded her to go to her local CAB/Advice centre to help but they are both useless and closed her case refusing to reopen it. there is no one else left to help, professionally.

How long is this appeal going to take before a descion comes through, it was supposed to go to the tribunal but evidently hasnt got there yet?
What else can I/her family do?
I visited her yesterday and she has no gas, no electric, no food and the bills are piling up, she has also been taking cold baths, this is obviously not healthy and she looks physicallt drained. I tried to pursuade her to speak in a consultation (she has to go next week) but she says she cant.

What else can I do ?

It is pathetic that somoene in this country is living like this, there are plenty of people out there who do not need to get the benefits that are here but get them anyway, and someone who needs it gets nothing at all!

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