I have a tenant who is living at one of properties in LB of Hackney
I am being paid directly (every 4 weeks) for this tenant as at the beginning of his tenancy he went 8 weeks into arrears
Every month a week or so before the payment is due I receive two Reviews for Housing Benefit - they are both for different figures both dated on the same day
One of them is for the full amount - in line with LHA Calculator
The other is for £26.24 a week less - and it seems that the lower amount eventually ends up getting paid
There was a discretionary payment earlier in the year - do not know if this makes a difference?
The tenant works 16 hours a week on minimum wage - as far as I knew this entitled them to full HB
He is also in receipt of CTC and WTC
Hackney cannot tell me why this is happening they just say that the computer comes up with the figures and the paperwork
Does anyone have an explanation - thanks in advance.....
I am being paid directly (every 4 weeks) for this tenant as at the beginning of his tenancy he went 8 weeks into arrears
Every month a week or so before the payment is due I receive two Reviews for Housing Benefit - they are both for different figures both dated on the same day
One of them is for the full amount - in line with LHA Calculator
The other is for £26.24 a week less - and it seems that the lower amount eventually ends up getting paid
There was a discretionary payment earlier in the year - do not know if this makes a difference?
The tenant works 16 hours a week on minimum wage - as far as I knew this entitled them to full HB
He is also in receipt of CTC and WTC
Hackney cannot tell me why this is happening they just say that the computer comes up with the figures and the paperwork
Does anyone have an explanation - thanks in advance.....