Hi can anyone help. Ex husband moved out so made new single claim to tax credits 3 weeks ago. Rang several times and still no money yet and now they saying its with the compliance team to imvestigate for more info and that they have sent me a letter a week ago which i still not got. They wont give me nothing over the fone as they said they have to wait for it to be investigated. What do they meN by all this as all my details are the same apart from my partner and i are no longer together? Im worried sick because childcare bills are getting big and no money to live on etc. anyone else been in this situation and could help ease my mind?
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