Hi
I received a letter from the HM customs 4 weeks ago demanding that I pay £2700 as I had been overpaid tax credit.
I called straight away only to be told that the overpayment occurred 5 years ago as a result of them not receiving my renewal claim forms on time.
They told me that they sent a letter telling me this 5 years ago and I did not re pay it. I never recieved this letter and they did not pursue it any further after only one letter.
My circumstances have not changed.
I requested a dispute letter, which I am yet to recieve and yesterday I recieved a debt collection letter demanding this payment.
I am distraught, I have not kept any letters from the tax credits from this time. I dont understand how they can demand payment from such a long period of time. And as they confirmed they only sent one letter detailing this overpayment and never pursued it after this.
Any advice greatly recieved I am so worried I have not got thi smoney to repay.
I received a letter from the HM customs 4 weeks ago demanding that I pay £2700 as I had been overpaid tax credit.
I called straight away only to be told that the overpayment occurred 5 years ago as a result of them not receiving my renewal claim forms on time.
They told me that they sent a letter telling me this 5 years ago and I did not re pay it. I never recieved this letter and they did not pursue it any further after only one letter.
My circumstances have not changed.
I requested a dispute letter, which I am yet to recieve and yesterday I recieved a debt collection letter demanding this payment.
I am distraught, I have not kept any letters from the tax credits from this time. I dont understand how they can demand payment from such a long period of time. And as they confirmed they only sent one letter detailing this overpayment and never pursued it after this.
Any advice greatly recieved I am so worried I have not got thi smoney to repay.