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Receiving widowed parents allowance but carers and income support stopped?

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Hi all,

My mum has just started receiving widowed parents allowance after my fathe rpassed away. We sent in the application ages ago butthey took 2 months processing it and just before she started to receve it she got a letter saying that her carers allowance and income support was to be stopped as she can't have WPA alongside these other benefits. I don't have the exact figures of what she gets but she is worried she may be worse off now. Is this normal procedure?

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