Just spent this week trying to get through to the Tax Credits helpline, so I can let them know my Self Employment earnings for last year, Accountant has just finalised my income.
I spent Friday Monday on hold for approx 1 hr with no success finally gave up.
I finally got through today after 3/4 hr on hold, it took me approx 2 mins to give my details, after which I asked why it took me so long to get through to the adviser (David)
I AIRED MY COMPLAINT AND HIS ANSWER WAS THIS
'' ITS NOT BAD, SPEND A FEW MINUTES ON THE PHONE TO GET £1000'S FOR NOTHING
I asked him to repeat it as I knew the call was being recorded, but he wouldn't and went on to say he was terminating the call, and did.
I would like to get a copy of this recording of my phone call, can anyone tell me the process.
I spent Friday Monday on hold for approx 1 hr with no success finally gave up.
I finally got through today after 3/4 hr on hold, it took me approx 2 mins to give my details, after which I asked why it took me so long to get through to the adviser (David)
I AIRED MY COMPLAINT AND HIS ANSWER WAS THIS
'' ITS NOT BAD, SPEND A FEW MINUTES ON THE PHONE TO GET £1000'S FOR NOTHING
I asked him to repeat it as I knew the call was being recorded, but he wouldn't and went on to say he was terminating the call, and did.
I would like to get a copy of this recording of my phone call, can anyone tell me the process.
