So in short... Traige sent appointment letter late, JSA got stopped, even though impossible to attend appointment, appealed once, no luck, went to job centre they filled out same form, no luck, went to Triage, they told me to go job centre, same form again ! also hardship interview, no luck with appeal, also hardship waste of time, got told you cannot have anything ( not that I did, I wanted the JSA I was owed).
NOW FINALLY ! Triage have found their mistake, they have given me their mail logs - PROOF! - it shows I had an appointment on the 05/04/13, however the Outgoing Mail Logs show that this was sent to me on 20/04/13 - 2 weeks after the date ! How on earth could I attend.
I have sent this to JSA with yet another appeal form !, I was wondering with this Clear Evidence that it was no fault of my own, will I get my money back dated as I am entitled to it, surely they cannot 'not' give me it ?
NOW FINALLY ! Triage have found their mistake, they have given me their mail logs - PROOF! - it shows I had an appointment on the 05/04/13, however the Outgoing Mail Logs show that this was sent to me on 20/04/13 - 2 weeks after the date ! How on earth could I attend.
I have sent this to JSA with yet another appeal form !, I was wondering with this Clear Evidence that it was no fault of my own, will I get my money back dated as I am entitled to it, surely they cannot 'not' give me it ?