Hey guys,
Last week I received my renewal pack, so I phone them up to advise I don't have any Childcare costs, at this point they said I would receive a new notice due to change of circumstance.
I then renewed giving my new household income figures, which for last year was 19,000 although I had told them 26,000 when I renewed the previous year, so a minus of £7000!
Anyway today I have received the change of circumstance notice, and I have also received a provisional notice which still states an income of £26000 !! It says once you get the renewal pack if this figure is incorrect let them know?......
So I'm confused as I let them know last week?
Any ideas?? Will my renewal reflect the income £19000??
Last week I received my renewal pack, so I phone them up to advise I don't have any Childcare costs, at this point they said I would receive a new notice due to change of circumstance.
I then renewed giving my new household income figures, which for last year was 19,000 although I had told them 26,000 when I renewed the previous year, so a minus of £7000!
Anyway today I have received the change of circumstance notice, and I have also received a provisional notice which still states an income of £26000 !! It says once you get the renewal pack if this figure is incorrect let them know?......
So I'm confused as I let them know last week?
Any ideas?? Will my renewal reflect the income £19000??