Hi, I need some info on letter received today claiming I've been overpaid £8300 in tax credits over 2012-13.
In 2011-12 my income was £3750.00 due to unemployment but I started work in Feb 2012 and informed the Tax Credits Helpline of this in March 2012 and my income increase of £30,000. The tax award for 6/4/12 to 5/4/12 still had income based up 2011-12 figure of £3750.00.
The award for 6/4/12 to 5/4/14 has come through today with the correct income as per my P60. I can't understand why the £30k figure given in March 2012 was never recorded or used. I've spoken to the helpline this evening who haven't helped and have said that they have on record the date of my call in March 2012, but no info on what was discussed.
Has anyone any experience on this as to what to do next. There is no way I can afford to pay back to overpayment, and maybe I should have queried the 2012-13 award, but this is worrying me and my partner.
Thanks in anticipation.
In 2011-12 my income was £3750.00 due to unemployment but I started work in Feb 2012 and informed the Tax Credits Helpline of this in March 2012 and my income increase of £30,000. The tax award for 6/4/12 to 5/4/12 still had income based up 2011-12 figure of £3750.00.
The award for 6/4/12 to 5/4/14 has come through today with the correct income as per my P60. I can't understand why the £30k figure given in March 2012 was never recorded or used. I've spoken to the helpline this evening who haven't helped and have said that they have on record the date of my call in March 2012, but no info on what was discussed.
Has anyone any experience on this as to what to do next. There is no way I can afford to pay back to overpayment, and maybe I should have queried the 2012-13 award, but this is worrying me and my partner.
Thanks in anticipation.