Appealling against ESA decission

Hello. I am here on behalf of my mother. She has been out of work for seven years now with severe back issues (the four lower disks in her spine are disintegrating) and depression. She is unable to work both physically and mentally. Sometimes she is so bad that a little housework will leave her bedridden for days and crying in pain because the medication she has been prescribed isn't working. Her depression has also lead to anxiety issues and now she struggles in social situations and will refuse to answer the door or phone if she doesn't know who it is or is not expecting anyone.

Well, long story short. She did her work capability questionnaire and assessment. She got her results back and received 0 points and her payments are to be cut off on the 6th May.

I told my mother to go to the doctor and get a report or something ... just to see what his opinion is. He was not surprised by the result and explained that not many people pass first time around. Whether this is a way to separate those who are genuine and faking, I don't know. He has agreed to write out an up-to-date sick note and a copy of her medical history. We are still waiting on him for that - he's on holiday until next week.

So, I am wondering what happens next. If her payments are to be cut on the 6th of May, what is she to pay bills with? Does she have to claim JSA or will she continue to get ESA? How can we find this out?

I am helping as much as I can but I'm not sure that even my wages will help her this month. We are already having to go weeks without food shopping and the youngest in our house is 13. Surely there is something we can do.

I am just not sure what to do. My mum doesn't help herself. She spends more time worrying about what is happening instead of trying to find a way out.

Help...