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JSA Letter I don't understand?! Help!

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Hi guys

I've recently (last Monday in fact) been dismissed from a role I was in for 3 1/2 years.

I applied for JSA online on the 22nd and attended a registration meeting on Wednesday 25th. The JSA advisor told me I would be entitled to the benefit as I didn't leave work due to my own accord. I even asked about being dismissed as it was my fault, she said it didn't matter as long as I hadn't resigned.

I've received a letter today dated 23rd, which states this:

'We cannot pay you Job Seekers Allowance from 22nd April 2013

We recently told you that a decision would be made about a doubt:

If you are looking for work, and you intended to dispute or appeal against this decision, or to apply for hardship payments, you should continue to provide signed declarations as instructed in your ES40.

We cannot award National Insurance contribution credits for this period.

We cannot pay Jobseekers Allowance for the first 3 days of your claim.'

It then goes on to talk about other benefits I could apply for (but given my circumstances I'm not entitled too)



I'm unsure, if they are stating they will pay JSA from 3 days after I have made the claim (I.e 25th onwards) or what.
There not open today, so any advice would be appreciated :)

Thanks

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