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Advise please jsa

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My son finished his A-Levels in July last year. He intended to go abroad to college but it was quite a lengthy process. We found out in Nov 2012 he could be claiming JSA (I am a single parent work full time, no benefits and had been supporting him whilst he was looking for work whilst waiting for the uni application to go through) He claimed and we asked for a backdate due to circumstances. Refused, paid him 24 pound and cancelled his JSA. I went to my MP as by now my financial situation was bad. She was going to address the issues (council took of the 25% discount for whole year even tho he was at school till July 2012). Never heard anything from JSA, claimed again in Feb saying the MP had been looking into it. Never heard anything. In March after numerous phone calls and promises they would get someone from Job Centre to ring as they had NO NOTES, the job centre finally rang me to be told it was cancelled as he missed an appointment Feb 13 - LOAD OF RUBBISH - there was no appointment. It would have shown up on the system with my previous calls.

They fast tracked him onto new claim, everything went well till yesterday. Told because he was away Good Friday till Easter Monday 12 miles down the road with me at an event, he would not get any money. Phoned today to start complaints procedure and was told yes, they had cancelled his claim and needs to make new one. I am going to lose everything, am in debt with everything. He is looking for work but he has no history, no stamps and I do not know what to do. He has had 24 pound even though he has been eligable since Jul 2012 and it is obvious the job centre are lying about the appointment to cover there mis handling.

Please please can someone help

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