ESA and wrag question?

Hi folks,

I wonder if someone could answer this please.

if I am put into ESA wrag (contribution based) without a face to face which has happened to be before, and then ask for a MR as I am currently in support group, can they then reduce the wrag group to no award at all, even though I had no face to face this time around.

I do realise that in most cases it will be a face to face, but just want to know my options.

Many thanks to all once again for your valuable help