Hi guys just a quick heads up/ rant at dwp
Basically I was on jsa previously and signed off as I was starting a new job. The job never came in end as I was kept waiting to go in and start date was being pushed back every couple of days. In end I went 2 weeks with no work and no benefits just our child benefit and child tax credits to live on so I made a reclaim back onto jsa.
I also made a claim for working tax credits which was awarded on the following day of me making a new jsa claim. Which I've now phoned up and cancelled the working tax credits.
I attended my jobcentre interview over 3 weeks ago and was advised to phone jsa up a couple of days later to see if thwe had processed my claim and to see if there was any payment due as I had gone 4 weeks with no money, I spoke to jsa and was advised that there was 1 weeks money due which they could release on same day payment. Great I thought then they told me it was £58 when I queried it is was told it was due to me receiving wtc. I told them that I'd already cancelled it.
Anyway I signed on again Tuesday this week and was supposed to have my jsa yesterday but upon checking my bank yesterday morning nothing was there. So over an hour on phone to them. They said that they could see my everdance was on the system but for some reason my payment wasn't released and someone would phone me back within 3 hours to sort it.
2.5 hours later I gets a call off a withheld number and it was the benefits section confirming that my payment hadn't been released. When I asked how much they said £116. I turned round then and said I should be getting 2 weeks money and they said it was and I'm being deducted for other money coming in. I told them I've only got child tax and child benefit as the working tax had been cancelled. And they advised me to contact tax credits. Anyway they said they will send the payment out to me on a same day transfer and will clear in my bank by midnight but most of time withing a couple of hours.
Turns out nothing cleared in my bank yesterday and just checked my bank again (Saturday morning ) and still nothing here. I've tried phoning them and surprise surprise there shut.
So they have left a very vulnerable family (myself.wife and 4 children(1 child under the mental hospital )) with no money no food and using friendly credit on both gas & electric.
We've got no family to turn round to and have borrowed of close friends and we had to relia on the local food Bank the last 2 weeks as we've only had £58 jsa in the last 6 weeks :... (
Basically I was on jsa previously and signed off as I was starting a new job. The job never came in end as I was kept waiting to go in and start date was being pushed back every couple of days. In end I went 2 weeks with no work and no benefits just our child benefit and child tax credits to live on so I made a reclaim back onto jsa.
I also made a claim for working tax credits which was awarded on the following day of me making a new jsa claim. Which I've now phoned up and cancelled the working tax credits.
I attended my jobcentre interview over 3 weeks ago and was advised to phone jsa up a couple of days later to see if thwe had processed my claim and to see if there was any payment due as I had gone 4 weeks with no money, I spoke to jsa and was advised that there was 1 weeks money due which they could release on same day payment. Great I thought then they told me it was £58 when I queried it is was told it was due to me receiving wtc. I told them that I'd already cancelled it.
Anyway I signed on again Tuesday this week and was supposed to have my jsa yesterday but upon checking my bank yesterday morning nothing was there. So over an hour on phone to them. They said that they could see my everdance was on the system but for some reason my payment wasn't released and someone would phone me back within 3 hours to sort it.
2.5 hours later I gets a call off a withheld number and it was the benefits section confirming that my payment hadn't been released. When I asked how much they said £116. I turned round then and said I should be getting 2 weeks money and they said it was and I'm being deducted for other money coming in. I told them I've only got child tax and child benefit as the working tax had been cancelled. And they advised me to contact tax credits. Anyway they said they will send the payment out to me on a same day transfer and will clear in my bank by midnight but most of time withing a couple of hours.
Turns out nothing cleared in my bank yesterday and just checked my bank again (Saturday morning ) and still nothing here. I've tried phoning them and surprise surprise there shut.
So they have left a very vulnerable family (myself.wife and 4 children(1 child under the mental hospital )) with no money no food and using friendly credit on both gas & electric.
We've got no family to turn round to and have borrowed of close friends and we had to relia on the local food Bank the last 2 weeks as we've only had £58 jsa in the last 6 weeks :... (