I recently received a letter from JSA saying that they had underpaid me whilst I was claiming JSA in 2010.
I was claiming for about 8 months and the underpayment amounts to nearly £2000.
However they are withholding payment whilst they check that they haven't overpaid me.
The letter went on to say that if I hadn't heard anything within 5 days to call them, I did last Friday but was told by the employee who answered my call that he had no access to my notes and that the case was with the overpayments team and to call back in a weeks time if I have still heard nothing.
Guess it's just a matter of waiting but has anybody else experienced this?
I was claiming for about 8 months and the underpayment amounts to nearly £2000.
However they are withholding payment whilst they check that they haven't overpaid me.
The letter went on to say that if I hadn't heard anything within 5 days to call them, I did last Friday but was told by the employee who answered my call that he had no access to my notes and that the case was with the overpayments team and to call back in a weeks time if I have still heard nothing.
Guess it's just a matter of waiting but has anybody else experienced this?