Hello,
New to this but here we go...
I received a letter last year wanting £4819 from us saying that info we gave was incorrect and we owe them that money, I wrote a letter including all info I had I kept note of every call.
I had one back saying it was my mistake I still owe that money.
Have set up payment of £20 a week.
Now requesting all recordings of my conversation.
Thing that happened we had our son my bf was not working was on job seekers got a job I phoned and informed them.
Well stupid me didn't check over it all properly and well turns out they only changed hours working not pay even tho my pay had changed also they updated that. So my argument is that they had info of changed hours working to 38 a week but still on job seekers surely there mistake of that not being correct?
We are paying bills but is very difficult at the min
Please give your thoughts
New to this but here we go...
I received a letter last year wanting £4819 from us saying that info we gave was incorrect and we owe them that money, I wrote a letter including all info I had I kept note of every call.
I had one back saying it was my mistake I still owe that money.
Have set up payment of £20 a week.
Now requesting all recordings of my conversation.
Thing that happened we had our son my bf was not working was on job seekers got a job I phoned and informed them.
Well stupid me didn't check over it all properly and well turns out they only changed hours working not pay even tho my pay had changed also they updated that. So my argument is that they had info of changed hours working to 38 a week but still on job seekers surely there mistake of that not being correct?
We are paying bills but is very difficult at the min
Please give your thoughts