I work in a library and we have been informed that we will have to help people complete Universal Credit application forms online. It starts in October. My daughter who is a single mum on benefits doesn't know anything about it but the few bits we have gleaned from the Internet shows she will be losing a lot of money.Does anyone know anymore? Will we be inundated with form fillers at the library? If it is such a major shake up why isn't there more publicity?
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